To Pay Your Bill
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You can pay your bill online by visiting our secure Online Bill Pay.
These payments will not reflect on your account for 48 hours. If you are subject for a disconnection or have been disconnected, please inform office of your payment.
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You may also pay your bill using doxo. doxo allows you to pay for free when you pay with your bank account. Please have your account number and amount due handy. To pay through doxo, click here: https://www.doxo.com/info/double-springs-utility-dist-tn.
- You can come by our office to pay your bill. We are located at 2677 West Broad Street, Cookeville. We
are available Monday - Friday (closed on Wednesday), from 8:00 am - 4:30pm. We close
12:00 - 1:00 for lunch. If it is after hours, you may put your payment in the drop
box located beside the drive thru window.
- You can pay your bill over the telephone
by a Visa or MasterCard. Please call (931) 526-3827.
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If you prefer to mail your
payments you can mail it to our Post Office Box - PO Box 3034, Cookeville, TN 38502-3034.
Your water bill will be mailed from our office by the 1st of every month. Your water
bill is due on the 15th of each month. If the 15th falls on a day the office is
closed, you receive the following work day without a penalty charged to your account.
Bills are mailed in bulk at the US Post office. The Utility cannot guarantee the delivery
of its bills. Failure to receive a bill does not relieve you of the responsibility of
paying the bill. Please contact the office for your bill amount.